Grupa Azoty ZAK S.A.'s management system is based on the idea of responsibility centres. By establishing responsibility centres with the level of responsibility set appropriately managers gain a strategic-level clear image of the economic situation of the company, and the extent to which its potential is being used. It also allows them to assess  the performance of particular areas.

• Management based on business units: responsibility centres 
• Value Based Management System 
• Employee incentive system 
• Advanced controlling system based on SAP® R/3 
• Integrated Management System
• Authorised Economic Operator Certificate
• Responsible Care® General Management System 

One of the most important aspects of Grupa Azoty ZAK S.A.'s development has been its desire to build a balance between economics and ethics. 

The requirements of both domestic and foreign clients are constantly growing. They are not satisfied only with a good product. Customers expect a guarantee covering the full product manufacturing cycle and implementation of modern company management methodologies.

To meet these expectations, in 1997, our company obtained the quality management system certificate for compliance with the requirements of PN-EN ISO 9002. In 2003, we were granted the integrated management system certificate in terms of quality and safety (in accordance with the requirements of the following standards: PN-EN ISO 9001 and PN-N-18001), while in 2005 - the integrated management system certificate Quality* Occupational Health and Safety* Environment (confirming meeting the requirements of standards: PN-EN ISO 9001, PN-N-18001 and PN-EN ISO 14001).

The integrated management system certificates have been awarded to our company for the next years. Currently, the following are in force: the certificate confirming compliance with the requirements of standards: ISO 9001, PN-N-18001, ISO 14001 and OHSAS 18001 management system certificate.

Grupa Azoty ZAK S.A. has been participated in the Responsible Care® program since 1994, which is the extension of the maintained integrated management system. The idea of the program is the voluntary commitment of the chemical industry to improve its operations in the areas of environmental protection, health care and process safety. Our company was once again granted the certificate confirming the implementation of the Responsible Care Framework Management System, in accordance with the guidelines of the European Chemical Industry Council and the principles and criteria approved by the Polish Chamber of Chemical Industry.

In 2006, the Laboratory Services Unit (currently the Research and Innovation Department), successfully passed the accreditation process and obtained the Accreditation Certificate of the Testing Laboratory for compliance with the requirements of the PN-EN ISO/IEC 17025 standard.

In 2014, Grupa Azoty ZAK S.A. successfully passed the certification process for compliance with the requirements of the Product Stewardship Standard Fertilizers Europe and obtained the PRODUCT STEWARDSHIP CERTIFICATE.

Since 2016, Grupa Azoty ZAK S.A. has applied the maintenance management system is based on the Total Productive Maintenance TPM i Preventive Maintenance PM.

The integrated management system at Grupa Azoty ZAK S.A. has been built based on the principle of customer priority treatment, continuous improvement and process approach. The following processes have been identified: management, main, supporting. The sequence and interrelations of the processes have been determined (documented in the Azoty ZAK SA Group processes map). The integrated management system functioning in the Company is described in the Book of the Integrated Management System of Grupa Azoty ZAK S.A. and in the files placed in the electronic base available on the Intranet (IMS BASE).

Top management of Grupa Azoty ZAK S.A. has determined the Policy of the Integrated Management System of Grupa Azoty Zakłady Azotowe Kędzierzyn S.A. and general purposes for management areas: quality, safety and environmental protection. The IMS policy is available on the Intranet in the tab DEPARTMENTS → Department of Management → Management Systems Office. The defined purposes are measurable, the implementation date is accepted and the person responsible for implementation is appointed. The purposes are consistent with the IMS Policy and serve continuous improvement of the Company's operations. The degree of implementation and validity of the purposes are assessed during management reviews by the top management.

The General Director provides funds necessary to implement the IMS Policy and to achieve the purposes. These funds include financial resources defined in the material and financial plan of Grupa Azoty ZAK S.A., organizational and technical infrastructure as well as human resources.

Activities in all areas of the integrated management system are supported by the involvement of employees at every workplace. In order to facilitate internal communication, a system of team meetings was created. In addition, there are boxes of comments and conclusions deployed at Grupa Azoty ZAK S.A., thanks to which one can express comments on all management areas in an explicit or anonymous manner.

The purpose of the team of Grupa Azoty ZAK S.A. is to meet the challenges posed by the changing external conditions, through the rationalization and innovation of the applied resources, enriching the Company's business profile, improving the methods of operation and integrated management system operating within Grupa Azoty ZAK S.A. in the areas of: quality, safety and environmental protection.